mS
mike S

1 reviews | Active since Nov 2015

09 Nov 2015, 11:32

Shocking service x3 stores - DATA

Added 250mb Powertab to existing contract R99pm . 27/10 sms received its activated. 31/10 debit order for R101.85 taken from my bank. NO DATA - cannot connect to Internet. Been to Blue Route, Cavendish, and Claremont stores to assist. ALL have not been able to fix this. 1 store says the data has been used, BULL, I cannot connect to internet, so how could it be used. Another says, the data is there its a system error I need to wait 24 hrs.. STILL WAITING. Blue Route wanted to know if the device is still under warranty - I BOUGHT IT FROM YOU 7 DAYS AGO YOU F.. IDIOT. I used my home wifi to connect, to check there is no fault with the Tablet - seems fine. <br> <br> I have never in my LIFE met such an *********** bunch of people. NO one takes ownership/blame and FIXES it. But Vodacom is FAST TO DEBIT MY ACCOUNT<br> <br>

0
Replies (1)
Vodacom
Vodacom's reply09 Nov 2015, 12:00
Official
Hello Dataissue99,

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites

Best regards,