Shocking service with Vocacom Merchant Card Machine

Shocking and disappointing service! 🙁 We have one of Vodacom's Merchant card machines at our business. They do not settle OUR money!!! Today is the 5th of October, and the last payment we received from Vodacom of OUR money is of the card machine sales of the 1st of October!!! How on earth are we suppose to run a business of daily sales and stock orders if Vodacom does not transfer OUR funds??? This has a HUGE impact on our cash flow. We were promised the moon and stars when they were selling us the card machine. But now they just tell us its a technical problem??? This is not fair. It's not YOUR money, its OUR money!