Shocking service ....Vodacom support

I must share this horrible and most utter lack of service ever expieranced by Vodacom,my internet service provider.

Our internet has been off since Thursday the 22nd .We logged a call and received a reference number.No one phones back as promised.i phoned in a couple times daily to get feedback ,with the only explanation given is that they have escalated the matter and someone will call us.

Today is day six ...yet Vodacom has still not Called us to say what's thier intended plan.They leave their paying customers totally in the dark,and this over the festive season...shocking service fro Vodacom .Even the n to a team leader who totally talks over you without listening to any reasonings

I will cancel all six my Vodacom lines as this is unacceptable .

I will continue to expose their bad service on all social network platforms as after more than 23 years of a Vodacom client this is the service were getting.

I urge Vodacom customer care to contact me and intervene as to have this resolved ..clock starts now