PS
Precious S

1 reviews | Active since Jan 2011

27 Oct 2016, 15:47

SHOCKING SERVICE VODACOM (ALBERTON), YOU SHOULD BE ASHAMED TO CALL YOURSELVES A COMPANY THAT PROVIDES SERVICE TO SOUTH AFRICANS.

<p>SHOCKING SERVICE! I can`t believe 2 weeks later i`m still waiting for Vodacom`s res****se. I sat with Neo at a Vodacom shop in Alberton on the 16/10/2016 for almost 3 hours with all supporting documents for a new contract (Samsung S7 deal), I was told of a system update that needed to happen. Till this day 27/10/2016. I still dont have the device. I`ve been a Vodacom client since high school days, never defaulted in any of my previous contracts but I`m treated like a ******** whose not worthy of the service. Is this your way of telling me to change network provider and consider MTN, CELL C or other???????? Please tell me upfront if you dont want my business. DO NOT WASTE MY ENERGY. </p>

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Replies (1)
Vodacom
Vodacom's reply27 Oct 2016, 15:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team