Shocking Service Vodacom

<p>I visited Vodacom Greenacres and have seldom received such apalling service. Thursday 6th, despite having a ticket, clearly it was the wrong one as I watched others served before myself. On Monday 10th it took 25 minutes to check in my phone, despite being first in line. I was told it would take a day. My phone was ready at 3.00 on Thursday 13th, however it then took them 15 min to locate the flash stick to load the data they had backed up once I had provided the receipt. When I asked them to help with lock screen and fingerprint security, I was told that would be another R148.50 despite the phone being under warranty and only 5 months old. The software was the cause of the problem!! Mr. Knott Craig you need to get your act together! Fiona Whitfield</p>