HB
Helen B

1 reviews | Active since Jul 2016

14 Jul 2016, 12:28

Shocking Service-Vodacom

<p>Disappointed and fustrated with Vodacom,I have been a customer for over 20yrs...and the main</p> <p>account holder ,my son went to Rosebank to upgrade his phone,</p> <p>they upgraded my number instead of his,instead of reversing the error they cancelled it,</p> <p>now I'm sitting with a cancellation bill fee...</p> <p>This has taken Vodacom 3 month to sort out and yet it is still pending....</p> <p>In the meantime i cannot do anything on my line which was an open line before</p> <p>this is totally unecceptable,what does a person have to do to get service?</p>

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Replies (1)
Vodacom
Vodacom's reply15 Jul 2016, 04:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team