Shocking Service, two months in a ROW!!!

REF: EC-28YZ-2O5OVA

This is second time this is happening in two months. We pay via your VodaPay app, money is taken. Services are never restored. We phone and phone and phone. Your staff does **** ALL!!!

My wife has completely given up and is willing to let the whole contract of over 15 years lapse... multiple devices

Don't call me, use the REF and do your jobs. We have PAID and sent POP multiple times. I've also started conversations on your FB wall and private messaging