HL
Heather L
1 reviews | Active since Jun 2012
26 Aug 2021, 09:26
Shocking Service, to say the least
Vodacom Bedford Centre, Bedfordview . Converted pay as you to contract. Three days later still no service. Manager arrogant and advises that IT department very busy we must just wait. Really is this the attitude and service from a monopoly which we can expect.
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Replies (2)
Vodacom's replyOfficial
26 Aug 2021, 11:04Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Aug 2021, 11:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
HL
Heather L's updateReviewer Update
26 Aug 2021, 11:06Thank you Vodacom, as I have tried contacting your query services and that have stated that they cannot assist and only the Bedford Centre can assist. Who have stated that it is in the IT hands. Well three (3) days later still no connectivity. thank you
HL
Heather L's update26 Aug 2021, 11:06
Reviewer Update
Thank you Vodacom, as I have tried contacting your query services and that have stated that they cannot assist and only the Bedford Centre can assist. Who have stated that it is in the IT hands. Well three (3) days later still no connectivity. thank you