1 reviews | Active since Mar 2009
SHOCKING SERVICE REGARDLESS OF WHICH DEPARTMENT YOU'RE DEALING WITH
I have had a fibre line since January 2018 and after all this time have YET to receive an invoice and statement from Vodacom. I requested this information a few times before and again on the 13th September, other than their less than useless automated reply email I have YET to receive what I've requested.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team