Shocking service received time and time again at Vodacom Canal Walk

<p>My husband took out a contract at Canal Walk Vodacom for a Vodafone Smart Ultra 7 and the selling point for us was the fact that we could get a free screen replacement should something happen. When my husband accidentally dropped his phone and went back to Canal Walk for his promised screen replacement, he was told that the consultant had been fired and no record could be found stating that we could get a replacement. The Manager promised to get back to us regarding this matter but it has been more than two weeks and no one has bothered to get back to us. I am highly disappointed at this shocking service as I have been a loyal customer for years. </p>