Shocking Service Received

Dear Vodacom,

You've taken exactly 2 months and 1 day to reconnect our Fibre line at our new home premises, despite numerous phone calls to your call center, we are now at our wits end. We have tried to cancel this contract with you as we refuse to pay for a service we are not receiving, however, when we phone your cancelations department (accounts), the calls are cut off immediately from your side. I will ensure that I spread this message as far and as wide as I can to ensure I raise awareness for other users who may be caught with your lack of service and business ethic.

Please contact me regarding the cancelation of our Fibre line or please advise on an actual working number that I can contact to cancel our contract immediately.