GB
Gail B
1 reviews | Active since Jan 2017
09 Jun 2020, 07:43
Shocking service ONCE again
Vodacom have decided to *******ly reinstate my debit order after me cancelling it in January and paying via eft every month. Shocking.!! My next payment is only due end of June and they decided to debit me today!! Now I have to pay the banks honoring fee as well!!! Shocking service , ONCE again from Vodacom!!!!
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Vodacom's replyOfficial
09 Jun 2020, 08:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Jun 2020, 08:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team