Shocking service on a simply repair.

The service at the walk in center was good but the follow up service has been shocking. I’ve had to push and call Vodacom every step of the way. A lack of communication between various departments and the insurance company has turned a simple camera replacement job into an disaster. I've heard every excuse in the book, no wonder it takes 14 working days to get things done because nobody knows what is happening. No replacement phones at the walk-in center have further made this a very frustrating experience.

To make matters worse, I still need to pay an excess of R900.00.

I’ve had a contract for almost 9 years, it’s time to change.