Shocking service-not even a phone call after multiple complaints!

Item: Vodacom
Rating: 1
Author: pamela G

This is the 3rd time I am writing a complaint in the space of 2 weeks. Each time I receive a response to say Vodacom is going to call me. To date no one has called me! Pathetic service and I am now going to take this to social media!!!

Helpful (0)

Replies (1)

Vodacom's replyOfficial

31 May 2019, 11:22

Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team

Vodacom's reply31 May 2019, 11:22

Official