Shocking Service. No communication with client.

Item: Vodacom
Rating: 1
Author: Hilary H

Vodacom sucks. It takes on average a week for them to repair a fibre line in this area. There has been no communication with the client, no feedback at all. We are situated in the Lower South Coast, KZN

Helpful (0)

Replies (1)

Vodacom's replyOfficial

17 Apr 2025, 08:36

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply17 Apr 2025, 08:36

Official