1 reviews | Active since Aug 2016
Shocking Service: Massive Charges
<p>Vodacom is, without a doubt, the worst cellular company in South Africa. The network is okay, however they simply rack up charges against you without any consideration or care for the customer.</p> <p> </p> <p>I had to cancel my credit card as they simply charged my card, notwithstanding that I had made several complaints and asked them to review the statement. Their response is always pay now and we can discuss it later (which ultimately never happens).</p> <p> </p> <p>They are not customer centric at all; just abuse their position and lay charges upon charges.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
