Shocking service from Vodacom Pavilion

Item: Vodacom
Rating: 1
Author: kevin S

Shocking service from Vodacom Pavilion, Got a new i phone ,after 48 hours it stopped working 1 week later they cant tell me when I will receive a replacement phone or even my patched up now second hand repaired phone back . Asked them to cancel the contract and they said I can do that either !!! Make sure you never deal with them at all !!!! # been with Vodacom for 20 years ! !

Helpful (0)

Replies (2)

Vodacom's replyOfficial

12 Jun 2021, 11:44

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply12 Jun 2021, 11:44

Official

kevin S's updateReviewer Update

14 Jun 2021, 16:31

After getting a call this morning saying that the area manager would be in contact with me , I really thought my issue would be resolved ,but its the end of the day and still nothing !!
so sad !!! don't think Vodacom care about me at all !!
what a joke !!

kevin S's update14 Jun 2021, 16:31

Reviewer Update