Hellopeter
Share Your Experience
BM
Brendan M

1 reviews | Active since Jan 2017

11 Feb 2020, 18:20

Shocking service from Vodacom

Work at children’s home in Oribi Gorge with kids from couple weeks to teens and battle with no reception and have been promised help for the past 4 months with no assistance from Vodacom find this really poor considering the danger and risk of no reception to the 80 kids on site

0
Replies (3)
Vodacom
Vodacom's reply12 Feb 2020, 07:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
BM
Brendan M's update16 Feb 2020, 08:04
Reviewer Update
Still nothing from Vodacom I answer the call then it’s hung up, really beyond disgusted by your service and care shown
Think it’s time to take this to the press on how pathetic the customer service is after 4 months of fruitless promises
BM
Brendan M's update19 Feb 2020, 09:40
Reviewer Update
Shocking the false statements you make on social media to look good then you fail to perform your duties absolutely disgusted