Shocking Service from Vodacom AGAIN!!

Vodacom must employ the rudest client service people who obviously hate their jobs because they cannot be bother to assist you. I phoned for the 3rd time regarding content services that are being charged to my account & was advised that the query I logged on the 13.06.2018 is still open and there is nothing she can do about it. Well guess what there is something I, the customer, can do about it & that is I will be moving my account to MTN. I do not have the time or the energy to have to phone every single month regarding services being charged to my account that I did not authorize & when I'm told they have been cancelled they obviously have not. So good bye & good riddance to Vodacom.