SV
Shaun V
1 reviews | Active since Aug 2020
17 Aug 2020, 10:26
SHOCKING SERVICE FROM VODACOM
VODACOM's customer care is shocking. After 4 months, several calls, several trips to Cape Town from the West Coast to iStore and various Vodacom shops, I am still not able to access my 20Gig Data on my phone. My bill is in excess of R3300 a month and NO ONE GIVES A SH.........T - I am trying to run a business from this telephone line!!!!
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
17 Aug 2020, 12:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom's reply17 Aug 2020, 12:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
SV
Shaun V's updateReviewer Update
17 Aug 2020, 12:40Provide me with an email address - I have spoken to about 8 people at Vodacom already and have got no where. I need to escalate this today still
SV
Shaun V's update17 Aug 2020, 12:40
Reviewer Update
Provide me with an email address - I have spoken to about 8 people at Vodacom already and have got no where. I need to escalate this today still
SV
Shaun V's updateReviewer Update
25 Aug 2020, 10:40AND I WAIT !!!!!!!!!!VODACOM WHAT IS YOUR EXCUSE???????
SV
Shaun V's update25 Aug 2020, 10:40
Reviewer Update
AND I WAIT !!!!!!!!!!VODACOM WHAT IS YOUR EXCUSE???????
SV
Shaun V's updateReviewer Update
03 Sept 2020, 14:36NO EMAIL WAS RECEIVED - ***
SV
Shaun V's update03 Sept 2020, 14:36
Reviewer Update
NO EMAIL WAS RECEIVED - ***