Shocking service from Vodacom

<p>I was offered an early upgrade but had to do it through the Vodacom call cente. When my phone was delivered there was no wireless charger!! ... more to the point there was no proof of purchase with the phone! A few weeks later I need to send my phone in for a screen repair but this cannot be done without a proof of purchase. Each time I phone the call center i am shoved around from pillar to post with no answers, i have also been in to a Vodacom shop in Gateway and they too are unable to print a proof of purchase. I CANNOT understand how a phone upgrade can be ordered and delivered and yet NO-ONE can send me the proof of purchase, DO YOU NOT KEEP RECORDS OF THESE THINGS ON YOUR SYSTEM???? Your service and attitiude has been disgusting and I will be sure to move service providers when i get a chance. I find it strange that in all my calls to your call center I am never able to speak to a manager or supervisor as they are permanently unavaialble.</p>