Shocking service from Vodacom

<p>Asked for premature cancellation in December 2016 and was quoted R6281.42 which I paid on 29.12.2016 and after calls up and down through January I was finally told that it was cancelled at the end of January. I have received a statement with an amount of R2963.30 and went into the store in Knysna and spent over one hour on the phone to the account department and have now emailed the proof FIVE time to the cancellations department and once again and lo and behold they have deducted this large amount of my account and also my husbands amount. I am totally fedup.</p>