TC
Thato C
1 reviews | Active since Mar 2013
23 Apr 2021, 09:26
Shocking service from Vodacom
@VODACOM FIBRE, #FurtherTogether is a sham! VODACOM has collectively put me on hold (***) for over 3hrs since Monday at my cost, awaiting them to fix my internet. I have numerous email communication and a reference number. I am refused access to a Manager and kept on further hold. Mohamed Joosub *** please intervene I***
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
23 Apr 2021, 10:58Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Apr 2021, 10:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team