KP
Kirsten P

1 reviews | Active since Sept 2016

26 Sept 2016, 15:06

Shocking Service from Vodacom

<p>Someone has taken an account out on my name and my bank account has been debited. I lodged a ***** complaint and sent my documents through to Vodacom on the 30 of August. After calling in, and no one knowing anything about this I went to Vodacom Cavendish and they sent my documents in, again, on the 16th of September. I have still not received a response. I have called in again and no one knows what is going on. Shocking Service</p>

0
Replies (1)
Vodacom
Vodacom's reply26 Sept 2016, 15:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team