1 reviews | Active since Feb 2014
Shocking service from call center
<p>I never asked for a Credit Limit Bar to be activated on my account and Vodacom has admitted to this being a technical error on their part. Every morning I have to phone in to their call center to have it removed so that I can use my phone and every time they assure me it is sorted. Tried sending their CEO Mr Shameel Joosub an e-mail asking for help but this bounced back ********** is he not interested in hearing from his customers? Can someone at Vodacom please help me once and for all......... #vodacommustfall!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Geoff,
Your query is resolved.
Regards,
Cassandra
Dear Geoff,
Your query is resolved.
Regards,
Cassandra
