SHOCKING SERVICE......

You don't deserve a single star Vodacom. You incorrectly deducted insurance from my account. Barbara Kutumela under took to resolve the issue. She rep**** via mail stating that it was resolved and a refund would be done within 30 days. She undertook in writing to send proof of payment once finalised. This was in April 2022. To date nothing has been corrected and Barbara does nor reply to queries regarding this, despite several mails delivered to her address. Shocking service from Vodacom and their service providers. Last message received was that a so called consultant would call. Several weeks and i am still waiting. Pathetic useless service, actually no service at all. Pathetic to think that this is how staff work..............