JB
Jo-Jo Bayvel
1 reviews | Active since Mar 2018
14 Jul 2022, 14:32
SHOCKING SERVICE
I have never had such bad service.
Vodacom fibre is absolutely useless. My wifi stopped working last week Monday I reported immediately and was told there is a 24-48 hour turn around time it is now 9 days later and still no help!!! Every time we phone they ask for new information!!!!!! So frustrated and irritated
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Replies (1)
Vodacom's replyOfficial
15 Jul 2022, 08:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Jul 2022, 08:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team