JE
Jacqui E
1 reviews | Active since Oct 2015
27 Oct 2015, 15:54
Shocking service experience from Vodacom store
My iPad which I bought on contract at Vodacom Sandton City (the same store I tried to get assistance) is showing \no service". That means I cannot get online and have not been able to for the last 2 days. I went into the Sandton store and saw Khutjo. She was totally disinterested in assisting me. It all seemed an effort. She tried to go onto her system but mumbled something about her password or pin not working. I put pressure so she asked me to remove my sim which she then put into another cell"
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Vodacom's replyOfficial
28 Oct 2015, 10:23Hello Jacqui Edgar,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Vodacom's reply28 Oct 2015, 10:23
Official
Hello Jacqui Edgar,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM