SR
Siek R
1 reviews | Active since Feb 2019
09 Jun 2021, 11:41
Shocking service
144 hours and numerous promises since the service request was logged and still intermittent internet access.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
09 Jun 2021, 13:33Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jun 2021, 13:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Siek R's updateReviewer Update
10 Jun 2021, 09:48168 hours since service request was logged and I have only received empty promises that I would be contacted.
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Siek R's update10 Jun 2021, 09:48
Reviewer Update
168 hours since service request was logged and I have only received empty promises that I would be contacted.
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Siek R's updateReviewer Update
15 Jun 2021, 07:51Problem not resolved. I have no Internet access.
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Siek R's update15 Jun 2021, 07:51
Reviewer Update
Problem not resolved. I have no Internet access.
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Siek R's updateReviewer Update
17 Jun 2021, 11:54Why was the service request closed? The problem was not resolved. Can you please refund me and cancel the contract.
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Siek R's update17 Jun 2021, 11:54
Reviewer Update
Why was the service request closed? The problem was not resolved. Can you please refund me and cancel the contract.