CD
Chantal D
1 reviews | Active since Apr 2018
02 May 2021, 19:11
SHOCKING SERVICE!!!
EXTREMELY POOR SERVICE FROM VODACOM!!! MY DEVICE WENT IN FOR REPAIRS ON THE 19TH OF FEBRUARY - IT HAS BEEN 73 DAYS AND I STILL HAVE NO REPLACEMENT DEVICE AND THE DEVICE WAS STILL UNDER WARRANTY. SURELY IT DOES NOT TAKE 73 DAYS TO DO THIS??? NEVER USING VODACOM AS A SERVICE PROVIDER AGAIN!
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Vodacom's replyOfficial
03 May 2021, 07:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 May 2021, 07:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team