NS
Naquita S
1 reviews | Active since May 2024
31 May 2024, 11:29
Shocking Service
Shocking service received from Vodacom, doubling my debt order since my upgrade with Rewardsco, been fighting with both companies since February this year trying to get a refund, disgusted in Vodacom for associating themselves with a company that will no return calls, credits or help in any way to get this issue resolved. Vodacom passed the issue saying it has nothing to do with them, yet they affiliate themselves with this company and have been no help trying to resolve this issue.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
31 May 2024, 12:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply31 May 2024, 12:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
