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Elizabeth B
1 reviews | Active since Apr 2014
16 Oct 2020, 09:00
Shocking service
My husband app**** for an upgrade that was approved I have order number via Naidoo, Kimone, Vodacom South Africa (External) <***>after being told several times its approved and waiting collection I am now being told no such order exists!!! shocking
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Replies (2)
Vodacom's replyOfficial
16 Oct 2020, 10:51Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Oct 2020, 10:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Elizabeth B's updateReviewer Update
16 Oct 2020, 11:02Thank you
EB
Elizabeth B's update16 Oct 2020, 11:02
Reviewer Update
Thank you