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Danika B

1 reviews | Active since Sept 2020

07 Sept 2021, 19:40

Shocking service!

Greenstone residents have been without fibre connection since Thursday! Countless emails to Vodacom unanswered! It is impossible to work from home, and it is now becoming a ridiculous extra expense that most of us cannot afford during these unpredictable times, having to not only pay for a service that has constant interruptions, but now having to spend additionally on data to be able to work! Vodacom, your service is absolutely disgusting.

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Replies (1)
Vodacom
Vodacom's reply08 Sept 2021, 07:57
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team