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alden G
1 reviews | Active since Jul 2012
17 Mar 2021, 17:53
SHOCKING SERVICE
I have just experienced the most shocking service from Vodacom. I have been trying to cancel a contract on one of my numbers since January 2021. I have called them in January 2021, February 2021 and now twice in March 2021. WHY IS IT SO DIFFICULT TO CANCEL A CONTRACT!!!!!
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Vodacom's replyOfficial
18 Mar 2021, 07:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Mar 2021, 07:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team