Shocking service at Vodashop - Mall@Reds Centurion

<p>Upgraded one of my data contracts which included an HP Laptop in the contract.</p> <p>Switched it on and it did not work. Took it back to the shop and they said they will immediately send it in for repair or replacement.</p> <p>More than a week later upon following up, I was informed that they only sent it in the day before. When I wanted to cancel the upgrade, I was told that it is not their problem and they take no responsibility for the laptop. I also cannot cancel my upgrade. I have 5 old broken laptops lying around the house. maybe I should donate them to Vodacom so they can cheat more customers out of their money?</p>