Shocking Service at Vodacom

The shocking service of Vodacom is beyond pathetic!!! After numerous calls to Vodacom to cancel my contract, I am still being billed!!!! You can’t cancel the contract at a Vodacom store where you can have actual dealings with someone in person. You can only cancel the contract by phoning in. What a waste of time!! It is either impossible to get through, or when I do manage to speak to someone, they tell me my number is on their ‘old’ system and someone will phone me back. After how many phone calls, no-one has ever phoned me back! But when you phone ‘upgrades’, someone is quick to answer that call!!! In the meantime, they still promptly bill me every month. This is ********* beyond words & super frustrating! Beware...stay away from Vodacom contracts!!! The more I speak to people about my problems with Vodacom, the more I hear only good things about MTN!!!