Shocking Service and Irregular Billing to my Account

<p>I was billed for a 1GB promotional data bundle at R249-00. This is something I have never paid for in the past since I took the contract out. I called Vodacom to sort this out. My account query was forwarded to their accounts department and I was told that I can expect a call back within 24-48 hours. To date it has been 4 days and no one has called me back. Another issue was that I wanted to purchase data. I bought 2 X 1GB bundles this week alone. I have been billed for it yet I have not yet received my data and now I have incurred costs for going out of bundle. Both times I purchased data I received smses stating that my data has been activated yet no data.</p> <p>Even trying to contact their service centre on 082 111 is a nightmare as I was on hold for almost 10 minutes and no one could assist me.</p> <p>This will just make my transfer to another service provider so much easier when my contract comes to an end as right now there is no service provided by Vodacom.</p>