SHOCKING SERVICE AND ***** BY VODACOM

<p>Good Day</p> <p> </p> <p>I upgraded my Vodacom contract online, it was never delivered but returned to Vodacom on the 11th /01/2017, PUD ********** received confirming the same.</p> <p> </p> <p>First of all I never received any call or notification from RAM, I made sure that I am at home for delivery just to find out it is returned. Since the 11th to date I have made on average 4 calls a day to cancel the deal, emails sent as per Vodacom’s request. I have also visited several stores to assist ,to date it is still not cancelled and I cannot upgrade and sitting without a device .</p> <p>Again I went to the Vodacom Chats store in Randburg on the 27/01/2016 for assistance they showed me that the deal cannot be cancelled although it should have expired on the 19/01/2017 as I do not have the device. </p> <p>To add to my frustration my new contract that I do not have will cost me R 1100.00 per month value added products added without my consent.</p> <p> </p> <p>I am seeking legal advice as this is not only shocking service but *****.</p> <p> my cell number ********** </p>