Shocking service and experience

Most Shocking Service From bouncing around from department to department, talking to 11 different people to try get your issue resolved to being treated like **** by their services, or lack of. Due to being in the tourism industry and battling with no income as the borders are closed, we have rung up a bit of an account with Vodacom which we organized to pay within 4 months as they switch our phones over to pre-paid. Included in the amount we owe is our fibre line which we requested to pay today in full only to be told that it was not possible and that we would have to pay the entire amount owed to Vodacom before the service will be resumed. Now how is it possible to run a business without internet for 4 months, especially in the tourism sector? Why are we not allowed to pay for these services separately should we choose to do so? I do not care what systems you use, get a better one if that is the issue.