IZ
Isa Z
1 reviews | Active since Jul 2015
25 Oct 2018, 08:38
SHOCKING SERVICE AND DISRESPECT FROM VODACOM
Currently on day 7 of NO fiber WiFi from Vodacom. Vodacom has no urgency to resolve this matter. Utterly disrespectful towards clients. Call center workers are very unfriendly and unhelpful.
Apparently the fiber technicians have no direct telephone line. It amazes me that Vodacom (cellular network provider) failed to supply the fiber technicians with a phone?!
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Vodacom's replyOfficial
25 Oct 2018, 10:44 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Oct 2018, 10:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team