Shocking service all round Vodacom!!!

<p>Absolutely a Pauling service from Vodacom. Call was sudpended and paid full amount immediately. Accounts dept confirmed payment however they had system error. It would however be connected later. This was Tuesday 6th December. After plenty calls, which take on average 25 minutes to answer, one lady putting the phone down on me, and every consultant with a different story, I still cannot make a call or Whatsapp. The message says my service is suspended!! I have explained to the consultants that I have a husband that is terminally I'll at home with Leukemia and a 14 son who is at home. I must be able to make contact with them. I have had to take two days unpaid leave as I cannot be on the road and not be able to get hold of home. The service in general is not what it was. With the new system Vodacom has been battling apparently with the new voice-mail. It has taken a month for Vodacom to get my service working with me losing business as customers cannot leave messages. I am disappointed with this shocking service and can assure you that I have been with Vodacom since it opened, have 6 contracts and am not not prepared to pay for a service I don't receive. Can anyone get involved and open my line so I am able to work and be in contact with my family. Who compensates me for my 2 and a half days that I couldn't work due to this? I still can't make calls and need urgent assistance. A extremely dissapointed,ex loyal Vodacom supporter!!!</p> <p> </p>