Shocking Service All Around!
<p>Terrible upgrade experience to begin with, still not sorted!</p> <p>Signal issues at home - 1 bar on EDGE, really??! Vodacom is aware of this problem and told me a tower will be erected which will cover my area - in the meantime, I spend a fortune on Cell C data in order to be able to use my phone at home. I also pay Vodacom a fortune every month for a service I cannot use. I will be seeking legal advice on this matter. </p>
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Vodacom's replyOfficial
30 May 2016, 12:32Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team
Vodacom's reply30 May 2016, 12:32
Official
Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team