LB
Lisa B
1 reviews | Active since Nov 2010
05 Jul 2019, 12:14
Shocking service again, why am I surprised.
My monthly review on the shocking service from Vodacom once again. Once again missing data, once again missing airtime, Once again sitting for minutes trying to resolve a query. Furthermore, I verify myself using my ID, my statement address and telephone numbers but I need to know what specific services are offered on each telephone number.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
06 Jul 2019, 10:42 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply06 Jul 2019, 10:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's replyOfficial
11 Jul 2019, 13:23Good day LIsa
We have tried to contact you on several occasions but there is no answer. Please dial 082 135 for further assistance.
We have tried to contact you on several occasions but there is no answer. Please dial 082 135 for further assistance.
Vodacom's reply11 Jul 2019, 13:23
Official
Good day LIsa
We have tried to contact you on several occasions but there is no answer. Please dial 082 135 for further assistance.
We have tried to contact you on several occasions but there is no answer. Please dial 082 135 for further assistance.