LT
Lize T

1 reviews | Active since Jan 2012

07 Jun 2016, 19:18

Shocking service....again and again

<div> <div dir="auto"> </div> <div dir="auto">I have been with vodacom for 17 years now and its been the second time I was appauled by their product and sercive. I took out a 2G ****le contract with Vodacom a few months ago. When i wanted to use it, it said out of data. I phoned the callcentre and spoke to a lady by the name of Portia who was not helpful at all - attitude and took forever to give me answers. I switched on my ****le the first time on friday 3 June. I was out most of the weekend and used the data on my phone and during office hours i use the wifi at work ( where my updates are also done). Usually my 2G data lasts until the 20th or so of each month. HOW can i use 2G data in 3 and a half days if I'm barley on it. Vodacom is ripping people off. I DONT want the ****le if this is the way they are ripping people off. Vodacom pls come and collect you useless ****le. Vodacom you have just lost a loyal longstanding client. As soon as my contract expires, i will be switching to MTN</div> </div>

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Replies (1)
Vodacom
Vodacom's reply08 Jun 2016, 06:41
Official

Thank you for making contact with us,

Please accept our sincere apology for any inconvenience caused.

Kind regards

Vodacom Consumer Websites