Shocking Service after 13 years as a loyal subscriber
<p>I am so incredibly disappointed in the service I have recently NOT received from Vodacom not only are they incorrectly invoicing me but when I try to get hold of someone to sort it out I get passed around from person to person and sit on the phone for half an hour and still get nowhere, open a query and it get closed the following day without even containing me. So disappointing because I have always been pro Vodacom... sadly NOT anymore... </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Vodacom, thank you for your prompt response to my complaint it is greatly appreciated and restores some of good vibes. I truly hope that we never have to do this again...
Dear Vodacom, thank you for your prompt response to my complaint it is greatly appreciated and restores some of good vibes. I truly hope that we never have to do this again...