RR
Razak R
1 reviews | Active since Aug 2020
22 Aug 2020, 19:37
Shocking service
I logged a complaint on hellopeter on 15th August about vodacom shocking service relating to my slow fibre speeds which is ongoing since 5th July.yesterday a Lance called me and asked if my query had been resolved. I told him o and all he said was he will get back to me. Once again shocking. Query ongoing since 5th July
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Vodacom's replyOfficial
23 Aug 2020, 11:38Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Aug 2020, 11:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team