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Evelyn S

1 reviews | Active since Aug 2016

23 Aug 2016, 11:40

SHOCKING service - actually NON-SERVICE

<p>EVERY month I have to log onto the Vodacom website to buy additional airtime, and EVERY month the website is "NOT WORKING"!!!! Surely it doesn't take 3 months to fix a problem on the website????? Vodacom - GET A GRIP!!!!!!</p>

0
Replies (3)
Vodacom
Vodacom's reply23 Aug 2016, 12:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply24 Aug 2016, 07:32
Official

Dear Evelyn,

Glad the matter has been resolved.

Have a fantastic day.

Regards,

Cassandra

Vodacom
Vodacom's reply24 Aug 2016, 07:32
Official

Dear Evelyn,

Glad the matter has been resolved.

Have a fantastic day.

Regards,

Cassandra