GB
Gail B
1 reviews | Active since Jan 2017
08 Jan 2020, 08:54
Shocking service
Once again I have received shocking service from Vodacom. Double debited my account and can’t tell me why!!!! I will be cancelling all my accounts with them. They are absolutely useless. Spent 30 minutes speaking g to a call Centre agent only to be told she can’t help me- that she needed to transfer me to accounts- only be be transferred back to customer care. What does one have to do to speak a supervisor!!!!!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
08 Jan 2020, 11:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply08 Jan 2020, 11:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team