SHOCKING SERVICE!!!
<p>For the past 2 months I have been on the phone with Vodacom, to get my itemised billing, now dating back from September to date so I am able to claim back from my company. My bills are exorbitant and a crippling me financially, so I am becoming desperate to claim these bills back. Everytime I phone and wait +- 20 minutes for someone to pick up the phone I get promised I will receieve said bills and I am still sitting without them after numerous phone alls with a range of different useless staff memebers.</p> <p>Today I physically went in to Vodacom world and requested my bill, where your staff was equally as useless, unable to help and phoned the number I have been calling this whole time, he waited so long for and answer no one picked up before I left, so what was the point of that! I was after 45 minutes in the store. I have still not had any luck or any bills sent to me.</p> <p>I would like to terminate my contract with Vodacom with immediate effect, I will be blocking the debit order with my bank and cutting up your sim card and opening an account with Cell C if I dont hear back with something constructive by COB today. Sue me for your money! I am done!!!!!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
