Shocking service

<p>I did a standard upgrade on a 17 year old account - something I do every 20 months as per my contract. I have 5 lines on this account and spend an average of R7000 It's a contract account and my primary number xx1019 Since yesterday I can't make calls as I have hit 'call limit' - but I don't have one? my data bundles purchased separately have disappeared was 56 gigs when I last checked on Monday. I can't make calls and the 111 call centre says I have a credit locked (standard on new lines but this is an old line) I was on smart l now on youchoose 6GB recommended as better than smart l when doing upgrade - but I can't make calls so it's not better. All of my services havery gone too? I have always had an open line my account is up to date but now I had to go to ABSA and buy airtime to use a Vodacom contract ?????? I use global roaming, call sponsor and add data bundles 20GB frequently to my account but now I can't even make a call or return a call when it drops (you network has been poor for days) </p> <p>UPGRADE by definition means more not less </p> <p> </p> <p>My 17 years of business means nothing to you and you clearly don't appreciate my HIGH spend and PROMPT payments</p>